Frequently Asked Questions
Q: Are MECOOL Android TV products Google certified?
A: Yes, all of the products are certified with Google Assistant and Chromecast built-in.
Q: Can the device play 4K Netflix?
A: Yes. The MECOOL KM2 PLUS/KD3/KM7 PLUS are all Netflix Certified Android TV Boxes that support 4K Netflix streaming.
Q: What apps are pre-loaded on the products?
A: Google Play, Netflix, YouTube, Prime Video, Disney+ and more.
Q: Do MECOOL products have a warranty?
A: Yes, Mecool products have a 1-year warranty from the date of purchase.
Nology will not be in a position to provide after-sales support or warranty services for any products not sold through our authorised channels.
